Shieldcare 365
Device careBackups, antivirus and Windows patches, handled.
Backup, antivirus and Windows patching for the computers your workshop runs on, watched and kept current for you.
Your workshop computers
How Shieldcare365 fits together
Four layers of care for the devices behind the counter
Backup, security, Windows patching and monitoring work together around your covered devices. Explore each layer and ask our team about the setup your business needs.
01 / Cloud backup
Give the business files a copy beyond the PC
Automatic backup runs on the configured schedule, with cloud storage without a fixed storage cap. Agree the files and devices to be backed up as part of the installation.
- Automatic schedule
- Backups run on the schedule configured for your setup.
- Cloud storage
- Store the backup away from the workshop machine.
- No fixed storage cap
- Backup storage is included without a fixed cap.
02 / Antivirus & anti-malware
Keep protection current on the covered machines
Antivirus and anti-malware protection are maintained for covered devices. The service keeps the protection and definitions current as part of device care.
- Antivirus
- Maintain antivirus protection on covered devices.
- Anti-malware
- Include protection against malicious software.
- Current definitions
- Keep the protection definitions up to date.
03 / Windows patching
Keep updates in the device-care routine
Windows patching is managed for covered machines, so the counter’s operating-system updates have a place in the maintenance routine.
- Covered Windows devices
- Confirm which machines are included in the service.
- Managed patching
- Apply Windows updates through the device-care process.
- Ongoing maintenance
- Keep patching alongside protection and monitoring.
04 / Monitoring & alerts
Send device alerts to the team that can review them
Device monitoring and alerts help the Megabus team review the covered machines. Confirm the monitored devices and how issues are handled with your account manager.
- Device monitoring
- Monitor the machines included in your setup.
- Alerts to Megabus
- Bring device alerts to the team for review.
- A connected service
- Monitoring sits beside backup, protection and patching.
Full feature list
Explore Shieldcare365 coverage
Understand the included device-care features, then confirm the covered devices and configuration with the team.
2 features in backup & storage
Backup & storageAutomatic cloud backup
Back up the configured files automatically on the agreed schedule.
Backup & storageUnlimited backup storage
Backup storage is provided without a fixed cap. Confirm the files and devices included in your setup.
Browse all Shieldcare365 guides 1
Step-by-step instructions, reference material and system setup.
Have questions about a feature or your setup? Talk it through with our team.
Talk to Shieldcare365 sales1 of 4
Let’s talk about your business
Talk to the Shieldcare365 team.
Tell us about your business and the cover or service you need. Leave your number and our team will talk through the scope and next steps. Prefer to talk now? 03 9262 5000


